Comparison

Gale vs. doxy.me: A Video Room, or the Whole Practice OS

Summary

doxy.me is a HIPAA-compliant telehealth video platform with a genuinely free tier and paid plans (Professional ~$35/mo or ~$29/mo billed annually; Clinic $50/user/mo) — but it is only video: no EHR, no charting beyond its Scribe notes, no insurance claims, no scheduling calendar. Gale is a full any-care practice OS that bundles telehealth, charting, credentialing tracking, the Jefferson AI scribe, and insurance billing; its software is $0, and it earns only on paid claims. doxy.me is the better fit when all you need is a dead-simple video room; Gale is the better fit when you want the whole back office in one place — but Gale is pre-commercial and runs on synthetic data today.

By Gale Editorial · Updated 2026-07-02. Every figure cited to a dated source. How we write.

doxy.me pricing as cited: Free plan ($0, BAA included); paid tier ~$35/mo month-to-month or ~$29/mo billed annually (Professional), Clinic $50/user/mo, Enterprise custom — per doxy.me/pricing and Capterra, accessed 2026-07-02 [1][2]. Scribe AI included in paid plans during early access [3].

Galedoxy.me
Product scopeFull any-care practice OS: EHR, charting, scheduling, insurance billing, credentialing tracking, and telehealth in one systemTelehealth video only; no EHR, no claims, no scheduling calendar [1][4]
Software price$0 software — no subscription, no per-seat, no setup feeFree tier; paid ~$35/mo (Professional) or $50/user/mo (Clinic); Enterprise custom [1][2]
Fee in a zero-collection month$0 — Gale earns only on paid transactions (one flat 3.5% all-in)Flat subscription still due on paid plans
Insurance claimsSubmitted; Gale earns only when a claim actually paysNot submitted or adjudicated; patient card payments only on paid plans [1][2]
EHR / longitudinal chartIncludedNone [1][4]
AI scribeJefferson bundled at $0/mo; on-device option; audio deleted post-transcriptionScribe: SOAP/DAP/Intake, 40 notes/user/day, US-only, included in paid plans in early access [3]
Patient join experienceTelehealth module within the OSOne click, no download, in-browser [4]
Commercial statusPre-commercial; synthetic demonstration data only as of mid-2026Live; 1M+ providers; SOC 2 Type 2 and SOC 3 [4]

Where doxy.me may be the better fit

  • —A genuinely free, no-download, one-click HIPAA video room: for a provider who needs only compliant video, doxy.me's free tier is hard to beat and is live at over a million providers with SOC 2 Type 2 attestation [1][4]. Gale is pre-commercial and cannot see a real patient today.
  • —Bolt-on, not migration: if you already run an EHR and billing you like, doxy.me adds only the video layer without moving your stack. Gale is a full OS replacement.
  • —Predictable, revenue-decoupled pricing: doxy.me's flat plans (or $0) are trivial to reason about and unrelated to your collections; a high-volume insurance practice may prefer a fixed $35/mo to a collections-linked fee [1][2].
  • —International and cross-border care: doxy.me supports GDPR and PHIPA/PIPEDA and serves non-US providers [4]. Gale's billing model is built around US insurance.
  • —Proven, immediately available: doxy.me is a mature live service. Gale is pre-commercial on synthetic data as of mid-2026.

What doxy.me is — and what it deliberately isn't

doxy.me is a telehealth video platform for healthcare, used by over one million providers, HIPAA-compliant with a Business Associate Agreement included on every plan, and independently attested at SOC 2 Type 2 and SOC 3 14. Its defining feature is simplicity: patients join a personalized room URL in one click, in the browser, with nothing to download 4.

What it is not is a practice-management system. doxy.me has no EHR or longitudinal chart, no insurance claim submission or clearinghouse, no scheduling calendar (it offers a virtual waiting room and queue, not appointment booking), and no credentialing workflow 14. It is the video layer. A provider using doxy.me still needs separate systems for documentation, scheduling, and — if they bill insurance — an entire revenue-cycle stack elsewhere.

That focus is a genuine strength, not a criticism. doxy.me does one thing and does it cleanly.

What doxy.me costs

doxy.me's own pricing page (accessed July 2, 2026) markets a free tier and a consolidated paid Premium plan; third-party aggregators such as Capterra (accessed July 2, 2026) still itemize the paid tiers as Professional and Clinic 12.

  • Free — $0. Unlimited video visits, signed BAA, virtual waiting room, personalized room URL, standard-definition video, meeting history, and email support 14.
  • Professional — ~$35/month month-to-month, or ~$29/month billed annually. Adds HD video, screen share, group calling, file transfer, a customizable waiting room, and patient payment processing 12.
  • Clinic — $50/user/month. Adds admin controls, a personalized subdomain, a custom BAA, custom branding, and a security review 2.
  • Enterprise — custom. Onboarding team, dedicated success manager, customized consent forms, and free support-staff licenses 2.

Scribe, doxy.me's built-in AI documentation tool, generates SOAP, DAP, or Intake notes from the visit. During early access it is included in Premium plans at no extra charge, capped at 40 notes per user per day, and currently US-only. Session audio is temporarily cached on secure servers for up to 15 minutes to generate the note, generated notes are held in the call host's browser for 90 minutes and then deleted, and doxy.me states the data is not used to train its models or sold 3.

Patient card payments are supported on paid plans, but doxy.me does not submit or adjudicate insurance claims 12.

How Gale is scoped differently

Gale is not a telehealth point tool; it is an any-care practice OS aimed at solo and small-group cash-pay-first practices. In one system it bundles the EHR and charting, scheduling, credentialing and licensing status tracking, the Jefferson AI scribe, and insurance billing — with telehealth video as one included module rather than the whole product.

Gale's economics are structured differently from a subscription. The software itself is $0 — no monthly fee, no per-seat charge, no setup fee. Gale earns one flat 3.5% all-in per paid transaction, card clearing included, and only on claims that actually pay. If a claim is denied and never collected, Gale earns nothing on it, and in a month where you collect nothing — a pure cash-pay month, a slow month, a month you don't bill insurance — Gale's fee is $0. This is a scenario, not a guarantee: the absolute cost depends entirely on your claim volume, payer mix, and denial rate, and a high-volume insurance practice will pay Gale more in a busy month than a $35 flat subscription would cost. The trade is that the fee scales with collected revenue and disappears when revenue does.

The Jefferson scribe is bundled at $0/month, with an on-device option that processes audio locally and deletes it after transcription. Credentialing status is tracked end to end, but Gale never auto-attests on a provider's behalf — every attestation is signed by the provider.

Gale is pre-commercial. As of mid-2026 it runs on synthetic demonstration data only. No real patient PHI is stored, no real claims have been processed, and no real payments have settled. A clinician who needs to see patients on video this week has a live option in doxy.me; Gale today is a model and an architecture to evaluate, not a production practice.

Side-by-side

The scopes barely overlap — doxy.me is a video room, Gale is the back office — so this table is about fit, not a winner.

Dimensiondoxy.meGale
Core scopeHIPAA telehealth video only 14Full practice OS: EHR, charting, scheduling, billing, credentialing, telehealth
Software priceFree tier; paid ~$35/mo (Professional) or $50/user/mo (Clinic) 12$0 software; earns one flat 3.5% all-in per paid transaction
Zero-collection monthFlat fee still due on paid plans$0
EHR / longitudinal chartNone 1Included
Insurance claimsNot submitted 12Submitted; Gale earns only when they pay
AI scribeScribe: SOAP/DAP/Intake, 40 notes/user/day, US-only, in Premium 3Jefferson bundled at $0; on-device option; audio deleted post-transcription
Patient join experienceOne click, no download, in-browser 4Telehealth module within the OS
Commercial statusLive; 1M+ providers; SOC 2 Type 2 4Pre-commercial; synthetic data only

What doxy.me does better

This is a fair comparison, and for a large set of clinicians doxy.me is the right answer:

  • The best simple video experience, free. For a provider who needs nothing more than a compliant room a patient can join in one click, doxy.me's free tier is hard to beat — and it is live and proven at over a million providers, with SOC 2 Type 2 attestation. Gale is pre-commercial and cannot see a real patient today.
  • A bolt-on, not a migration. If you already run an EHR and billing you're happy with, doxy.me adds only the video layer without asking you to move your stack. Gale replaces the stack.
  • Predictable, decoupled pricing. doxy.me's flat plans (or $0) are trivial to reason about and are unrelated to your collections. A high-volume insurance practice may prefer a fixed $35/month to a collections-linked fee.
  • International and cross-border care. doxy.me supports GDPR and PHIPA/PIPEDA and serves providers outside the US 4. Gale's billing model is built around US insurance.

Gale is the better fit only when you actually want charting, scheduling, credentialing, and insurance billing unified with your video — and are comfortable evaluating a pre-commercial product.

Common questions

Yes. doxy.me offers a genuinely free plan with unlimited video visits, and it includes a signed Business Associate Agreement, so the free tier can be used HIPAA-compliantly when the provider uses it properly. Paid plans add HD video, screen share, group calling, file transfer, and patient payment processing. Prices and terms confirmed on doxy.me/pricing and Capterra, accessed July 2, 2026 12.

No. doxy.me is a telehealth video platform. It has no EHR or longitudinal chart, no scheduling calendar (only a virtual waiting room), and it does not submit or adjudicate insurance claims. Its Scribe feature generates SOAP/DAP/Intake notes, but a provider still needs separate systems for documentation and, if they bill insurance, a full revenue-cycle stack. Gale bundles those into one OS 134.

They are structured differently. doxy.me charges a flat subscription (or $0 on the free tier) regardless of your revenue. Gale's software is $0, and it earns one flat 3.5% all-in per paid transaction, card clearing included, only on claims that actually pay; in a zero-collection month Gale's fee is $0. This is a scenario, not a promise: a busy insurance practice will pay Gale more in a given month than a $35 flat plan, while a slow or cash-only month costs nothing. Which is cheaper depends entirely on your collections.

Scribe is doxy.me's built-in AI documentation tool that produces SOAP, DAP, or Intake notes from the visit. During early access it is included in Premium plans at no extra charge, limited to 40 notes per user per day and currently US-only. doxy.me states session audio is temporarily cached on secure servers for up to 15 minutes to generate the note, generated notes are stored in the host's browser for 90 minutes and then deleted, and the data is not used to train its models or sold. Accessed July 2, 2026 3.

Not yet. Gale is pre-commercial and runs on synthetic demonstration data as of mid-2026 — no real PHI, no real claims, no real payments. A clinician who needs to run live video visits this week should use a live platform such as doxy.me. Gale today is for evaluating the model and architecture ahead of production availability.

Keep reading

Telehealth Built Into the Chart · AI Medical Scribe, Included — No Monthly Fee · EHR for Independent Practices: Charting That Stays Out of the Way · How Practice Software Charges: Flat Fee vs. Percentage of Collections vs. Network Rake · Medical Billing & Claims: Pay Only When You Get Paid · How to Start a Private Practice: The 2026 Checklist · EHR + AI Scribe for Therapists and Counselors · Gale vs SimplePractice: An Honest Comparison · Gale vs. Alma: The Real Cost of Membership and the Insurance Spread · Gale vs Headway: Keep Your Rate, Keep Your Contracts · Gale vs Freed: Bundled Scribe vs Scribe-Only · Gale vs athenahealth: An Honest Comparison

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References

  1. 1.Doxy.me, Inc. (2026). Doxy.me Pricing | Telehealth Plans for Providers and Clinics. doxy.me. link ✓Free plan ($0) with unlimited video visits and BAA included; paid 'Premium' plan with HD video, screen share, group calls, file transfer, patient payment processing; BAA included on all plans; no EHR, no claims, no scheduling calendar
  2. 2.Capterra editorial (2026). Doxy.me Pricing 2026. Capterra. link ✓Professional $35/month (with ~$29/month billed-annually rate reported); Clinic $50/user/month; Enterprise custom pricing; feature differentiation across tiers
  3. 3.Doxy.me Help Center (2026). Scribe | Doxy.me Help Center. helpcenter.doxy.me. link ✓Scribe generates SOAP/DAP/Intake notes; included in Premium plans at no extra charge during early access; 40 notes per user per day; US-only; audio cached up to 15 minutes, notes stored in browser 90 minutes then deleted; data not used for training or sold
  4. 4.Doxy.me, Inc. (2026). The Simple, Free, and Secure Telemedicine Platform | Doxy.me. doxy.me. link ✓Over 1 million providers; HIPAA-compliant with BAA; SOC 2 Type 2 and SOC 3; GDPR and PHIPA/PIPEDA; browser-based, no-download one-click patient join

https://www.gale.care/for-providers/compare/doxy-me · 4 sources. Competitor details are cited to dated public sources and maintained as they change; figures are estimates, not commitments. Synthetic demonstration.

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