Legal
The documents, and what they bind
Five documents. Four of them are Gale’s. One of them is not — it belongs to the clinician’s practice, and Gale only publishes the template.
The commitment that shapes every document here
Gale will never use your personal or health information for advertising or marketing, and will never sell it. Not to advertisers, not to data brokers, not for cross-context behavioral advertising, and not after it has been de-identified. There is no narrower version of this sentence anywhere in the documents below — we checked, on purpose, because that is where a promise like this usually leaks.
Gale does conduct research, for one reason: to improve patient care. Almost all of it runs on de-identified information that can no longer be traced to anyone. Research on information that still identifies you happens only if you sign a separate, revocable authorization — and refusing it never changes your care.
Who Gale is, in these documents
Gale is software. Licensed clinicians practice medicine. Gale never diagnoses, never prescribes, and never chooses your treatment. Under federal health-privacy law your clinician’s practice is the covered entity — it holds your medical record — and Gale Care Inc. is its business associate, the contractor that runs the software and the administrative work.
That is why two of the documents below are not Gale’s to give you. A Notice of Privacy Practices and an authorization to use your medical record can only come from the practice that holds it.
Gale’s documents
Privacy Policy
How Gale handles your information — what we collect, who we send it to, the three things we will never do with it, and the rights you have over it. Written to be read, and honest about what we have not built yet.
Version 2.5 · Last updated 2026-10-07
Terms of Service
The agreement between you and Gale Care Inc. for the use of Gale's software — which is not, and never becomes, your agreement with a clinician for medical care. It includes one commitment we will not qualify anywhere: Gale will never use your personal or health information for advertising or marketing, and will never sell it.
Version 1.11 · Last updated 2026-10-01
Fee Schedule
The one Gale document that states the fee in numbers. Every other Gale document and page states fees by reference to this Schedule and repeats no digits — so the fee can never quietly say two different things in two places.
Version 1.2 · Last updated 2026-09-29
Consumer Health Data Privacy Policy
The standalone policy required by Washington's My Health My Data Act — what health-related information Gale collects when you read, search, screen, chat, or ask us to find you care on our public site or in the Gale Care iPhone app, who it goes to, how long we keep it, and how to get it back or delete it. Health information in a medical record is covered by HIPAA and by your practice's Notice of Privacy Practices instead.
Version 1.10 · Last updated 2026-10-01
The practice’s documents — Gale publishes the template
A clinician-owned practice adopts these under its own name. Every “we” in them means the practice, not Gale.