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How to Prepare for a Teletherapy Session: Making the Most of Virtual Therapy

To prepare for a teletherapy session, find a private, quiet space where you won't be overheard, test your device, camera, and internet connection about ten minutes before the appointment, and take a few minutes to settle and think about what's on your mind. The session itself works just like in-person therapy.

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Amelia Reyes, LCSWBehavioral Health Clinician

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How do I set up a private space for teletherapy?

Privacy is the single most important factor. Choose a room where you can close a door, or let others in the home know you are in a private appointment. If privacy is genuinely difficult, a few options help.

  • A white-noise machine or fan placed near the door muffles sound in both directions.
  • Headphones with a microphone reduce what your therapist hears from your surroundings and keep your side of the conversation inaudible to people nearby.
  • A parked car, a private outdoor spot, or a library study room are legitimate alternatives when home privacy is limited.

Choose somewhere you are comfortable being emotionally honest — you may cry, get upset, or say something deeply personal. Psychological safety in your space matters as much as physical privacy.

How do I check my tech before the session?

Run a quick check 10 to 15 minutes before your session. This prevents wasted appointment time 1.

  • Camera and microphone: Open your device's camera app or a video-call app to confirm both work.
  • Internet connection: A wired connection is more stable than Wi-Fi; if on Wi-Fi, sit close to your router.
  • Platform link: Find the link or app your provider sent and open it early to confirm it works. Do not search for it when the session starts.
  • Battery: Plug in if possible so a dying battery doesn't end the session early.
  • Lighting: Face a window or lamp so your face is visible. A bright light behind you puts your face in shadow.

If something fails during the session, most therapists have a backup plan — a phone call. Save your therapist's direct number before you start.

Does teletherapy actually work as well as in-person therapy?

For most concerns, yes. A 2021 meta-analysis of 17 randomized and quasi-randomized studies found that psychotherapy delivered by video was not less effective than in-person therapy, with results being particularly robust for cognitive-behavioral approaches targeting anxiety, depression, and PTSD 2. A separate meta-analysis of 295 studies found that the therapeutic alliance — the quality of the relationship between therapist and patient — was equally strong in videoconferencing-based therapy as in face-to-face care 3.

There are situations where in-person care may be preferred — certain physical health assessments, some crisis presentations, or cases where a patient struggles significantly with the technology. Your therapist can advise if your specific situation is better suited to in-person work.

How do I prepare mentally before logging on?

Therapy is most productive when you arrive with some intention, even a loose one.

  • Briefly note what is on your mind. You do not need a formal agenda — a rough thought like "this week was hard" or "I keep thinking about what we discussed last time" is enough to give yourself a starting point.
  • Transition out of whatever you were doing. Jumping from a stressful call straight into a therapy session is harder. Give yourself five minutes: close other apps, breathe, arrive.
  • Keep water nearby. Talking about difficult things is literally drying.
  • Know it is okay to start without answers. "I don't know where to start" is a perfectly valid opening — your therapist is skilled at helping you find it.

What happens at a first teletherapy session?

If this is your first teletherapy appointment, the session is mostly a conversation to help your therapist understand who you are and what brought you in. You will not be expected to disclose everything at once. The therapist will typically:

  • Ask about your current concerns and what you are hoping therapy will help with.
  • Ask background questions about your history, relationships, and prior mental health care.
  • Explain how they work and what the therapy relationship looks like.
  • Leave time for your questions.

The therapeutic relationship — how safe and understood you feel — is one of the strongest predictors of a good outcome across virtually all forms of psychotherapy 3. It is okay to try a different therapist if the fit is not right.

What should I do after the session?

Therapy surfaces things. Some sessions feel relieving; others feel stirring or heavy. Either is normal. Plan for a gentle landing after: a walk, a quiet meal, or time without an immediately demanding task. Avoid scheduling your session right before a high-stakes work call or a difficult conversation when you can.

If anything from the session stays with you, jot it down — those threads are often valuable to bring back next time.

Common questions

What if my video connection drops during the session?

Most therapists have a backup plan — usually a phone call. Save your therapist's direct phone number before the session starts so you can switch quickly if needed.

Does teletherapy work as well as in-person therapy?

For most concerns, teletherapy is clinically comparable to in-person care. A 2021 meta-analysis found video-delivered psychotherapy was not less effective than in-person therapy, particularly for cognitive-behavioral approaches [2]. The therapeutic relationship and the content of the session matter more than the format. Your therapist can advise if your specific situation is better suited to in-person work.

What if I don't have enough internet bandwidth for video?

Phone-only teletherapy is a valid, clinically effective alternative for most concerns. Ask your therapist whether phone sessions are available when you book.

Is teletherapy private and confidential?

Yes, with the same legal protections as in-person sessions. If you are on a shared or public device, use a private browser session and log out completely after the visit.

Talk to a clinician

Amelia Reyes, LCSWBehavioral Health Clinician

anxiety, depression & burnout. Gale can match you with a licensed clinician for a visit.

Find care →

If you are in crisis

  • Thoughts of harming yourself or others — do not wait for a scheduled session
  • Feeling unsafe at home and unable to speak freely during a session — let your therapist know by text or a code word agreed on in advance

If you are in immediate danger or having thoughts of suicide or self-harm, call or text 988 (Suicide and Crisis Lifeline) or call 911. Do not wait for a scheduled appointment.

This article is general health education and does not constitute mental health advice, a diagnosis, or a treatment plan. For personalized guidance, speak with a licensed mental health professional.

References

  1. 1.U.S. Department of Health and Human Services (2023). What should I know before my telehealth visit?. Telehealth.HHS.gov — Patient Resources. linkHHS official patient guidance recommends testing your device and connection 10–15 minutes early, finding a quiet and private location, and knowing the backup contact method if video fails.
  2. 2.Fernandez E, Woldgabreal Y, Day A, Pham T, Gleich B, Aboujaoude E (2021). Live psychotherapy by video versus in-person: A meta-analysis of efficacy and its relationship to types and targets of treatment. Clinical Psychology & Psychotherapy. doi:10.1002/cpp.2594Meta-analysis of 17 studies found video-delivered psychotherapy is not less efficacious than in-person therapy; results were most robust for cognitive-behavioral therapy targeting anxiety, depression, or PTSD.
  3. 3.Flückiger C, Del Re AC, Wampold BE, Horvath AO (2018). The alliance in adult psychotherapy: A meta-analytic synthesis. Psychotherapy. doi:10.1037/pst0000172Meta-analysis of 295 studies (30,000+ patients) found a robust alliance-outcome association consistent across treatment approaches and delivery modes, including internet-based psychotherapy (r = .275 vs r = .278 for face-to-face).

3 sources, numbered by first appearance. General health information, not medical advice — synthetic demonstration content.