Home care

The Jobs You Inherit When You Skip the Agency

Save

Skipping the agency fee looks like straightforward savings until the first tax season, the first sick day with no backup, or the first question about who's insured if something goes wrong. Private hire isn't a worse choice than an agency, but it is a different one: the family takes on functions — screening, payroll, scheduling, liability — that an agency's fee was quietly covering. This piece lays out exactly what that list includes.

Last updated: July 2026

Talk to a clinician

Gale can help you find a clinician in your state and request a visit.

Find care →

What Hiring Privately Actually Hands You

Hiring a caregiver privately hands a family every function an agency would otherwise absorb: recruiting and screening the caregiver, becoming their tax-paying employer, arranging backup coverage when they're sick or on vacation, and carrying the liability and insurance that come with having an employee in the home. None of these jobs disappear because there's no agency doing them — they just move to whoever signed the caregiver's paycheck.

Most of these responsibilities are invisible until the moment they matter: the day a caregiver doesn't show up, the tax season after the first full year of payments, or the afternoon someone gets hurt during a shift. Knowing the list in advance is what makes private hire a deliberate choice rather than a surprise.

Recruiting, Vetting, and Training Become Entirely Yours

An agency typically recruits from a pool of applicants, runs background checks, verifies references and credentials, and trains new hires before sending anyone into a client's home. Hiring privately means the family does all of that itself — writing the job posting, screening candidates, running whatever background check it arranges independently, and either training the caregiver or trusting whatever experience they arrive with.

This is also where informal hiring channels create the most exposure. Regulators have flagged patterns common to caregiving-job scams — requests to send money, refusal to meet in person, payment by a check that later bounces — that show up more often in loosely structured, informal hiring than in a vetted agency relationship 1. A private hire isn't inherently riskier than an agency hire, but the vetting work that reduces that risk has to be done by the family, not assumed.

You Become the Household Employer

Once you pay a caregiver directly, tax law generally treats you as their employer, not a customer paying for a service. The IRS's household-employer guide walks through the test for whether a worker paid in your home, including a caregiver, counts as your employee and triggers federal employment-tax duties 2. If the caregiver's cash wages reach the annual threshold, the household must report those wages and pay Social Security and Medicare taxes on them, the same as any employer 3.

Meeting that threshold isn't unusual — a caregiver working even part-time hours typically crosses it within a matter of months. The full obligation includes federal unemployment tax on a separate wage threshold and reporting the whole picture on Schedule H, filed with the family's own tax return 4. None of this is optional based on how the arrangement was found or how informal it feels.

Wage and Hour Rules You're on the Hook For

Federal wage and hour law treats in-home caregiving with more nuance than most families expect. A narrow federal exemption covers companionship services — fellowship, protection, and limited care — when the worker is employed directly by the person or household receiving care rather than by a third-party agency, which can affect whether minimum wage and overtime rules apply 5. Getting this classification wrong is a common, and potentially costly, mistake for a first-time household employer.

Live-in arrangements add another layer: how sleep time, meal breaks, and time on call are counted toward paid hours has specific federal rules that a family setting a live-in caregiver's schedule needs to apply correctly, not estimate 6. An agency's payroll and HR function would normally handle this classification work; hiring privately means the family either learns it or hires help to get it right.

Backup Coverage and Scheduling Have No Bench

An agency covering a call-out can usually send another aide from its roster the same day, because it employs more than one caregiver and can shuffle assignments. A family with one privately hired caregiver has no such bench: if that caregiver is sick, on vacation, or simply quits, the family is the one finding, vetting, and onboarding a replacement, often on short notice and sometimes while covering the gap personally in the meantime.

This is less a tax or legal responsibility than a logistics one, but it's often the responsibility families underestimate most going in. A single point of failure in caregiving coverage becomes a real problem the first time it's tested, not a hypothetical one.

Liability and Insurance Gaps Land on You Too

An agency typically carries general liability insurance and workers' compensation coverage on its employees, which protects both the caregiver and the family if something goes wrong during a shift. A privately hired caregiver has none of that automatically — as their employer, the family may need to arrange its own coverage, and a homeowner's policy doesn't always extend to cover a household employee's on-the-job injury without checking.

This gap is easy to overlook because it only becomes visible after an incident: a fall during a transfer, an injury while assisting with a task, or a dispute that has to be sorted out with no employer's insurance standing behind either party. Confirming coverage before care starts, rather than after something happens, is the only point at which it's still fully a choice.

Lined up against each other, the functions an agency bundles and a private hire has to assemble piece by piece look like this:

FunctionAgency hirePrivate hire
Recruiting and background checksHandled by the agencyArranged by the family
Payroll taxes and Schedule H filingAgency's responsibilityFamily's responsibility once wages cross the threshold
Backup coverage for a sick dayAnother aide from the rosterFamily finds a replacement
Liability and workers' compCarried by the agencyFamily arranges its own, if any
Training and supervisionAgency-providedFamily-provided or informal

none of these gaps are hypothetical — each one is a specific afternoon, tax season, or phone call away from becoming real.

Common questions

Recruiting, screening, and training the caregiver; becoming their tax-paying household employer; arranging backup coverage when they're unavailable; and carrying, or independently arranging, the liability and workers' compensation coverage an agency would otherwise provide. None of these responsibilities are optional extras — they're the functions an agency's fee is paying for.

Generally yes, once cash wages reach the annual household-employment threshold. The obligation applies to Social Security, Medicare, and typically federal unemployment tax, reported on Schedule H with the family's own tax return, regardless of whether the caregiver works full time or just a few shifts a week.

There's no automatic backup. Unlike an agency, which can usually send another aide from its own staff, a family relying on one privately hired caregiver is responsible for finding coverage itself, whether that's a backup caregiver lined up in advance or covering the gap personally.

Not necessarily, and it shouldn't be assumed. As the caregiver's employer, the family may need its own workers' compensation coverage, since a standard homeowner's policy doesn't always extend to a household employee's on-the-job injury. This is worth confirming with the insurer directly before care begins.

Meet candidates in person, verify references independently rather than trusting only what's provided, and be wary of any arrangement involving sending money, an unusually large check, or pressure to skip an in-person interview — patterns regulators associate with caregiving-job scams in informal hiring channels.

Related

Say it back

How would you explain this to someone you love?

Two or three sentences, just as you’d say it. Gale reflects back what you focused on — a mirror, not a quiz.

Talk to a clinician

Gale can help you find a clinician in your state and request a visit.

Find care →

Before You Hire Without an Agency

  • No plan for who covers care if the caregiver is sick, on vacation, or leaves with little notice
  • No workers' compensation or liability coverage arranged once cash wages approach the household-employment tax threshold
  • A hiring process that skips an in-person interview, independent reference checks, or asks for money to be sent before work begins

This article explains the responsibilities a family typically takes on by hiring a caregiver privately rather than through an agency; it is not legal, tax, or insurance advice. Confirm specific obligations with a tax professional, insurance agent, or attorney before hiring.

References

  1. 1.Federal Trade Commission (2024). Is it a caregiving job or a scam?. FTC Consumer Advice. linkRed flags common to caregiving-job scams — fake checks, no in-person interview, requests to send money — relevant to the risk of informal, private hiring channels.
  2. 2.Internal Revenue Service (2026). About Publication 926, Household Employer's Tax Guide. IRS.gov. linkThat the guide exists to help a family determine whether a privately hired caregiver counts as a household employee and whether federal employment taxes are owed.
  3. 3.Social Security Administration (2026). Household Workers (SSA Publication No. 05-10021). Social Security Administration. linkThat paying a household worker, such as a privately hired caregiver, cash wages at or above the annual threshold requires reporting wages and paying Social Security and Medicare taxes.
  4. 4.Internal Revenue Service (2026). Publication 926, Household Employer's Tax Guide (for use in 2026). IRS.gov. linkThe household employer's specific tax obligations: Social Security and Medicare taxes above the annual wage threshold, federal unemployment tax, and Schedule H reporting.
  5. 5.U.S. Department of Labor, Wage and Hour Division (2016). Fact Sheet #79A: Companionship Services Under the Fair Labor Standards Act (FLSA). U.S. Department of Labor. linkThe definition of FLSA companionship services and the minimum-wage/overtime exemption that can apply when a companion is employed directly by the household rather than a third-party agency.
  6. 6.U.S. Department of Labor, Wage and Hour Division (2025). Domestic Service Final Rule Frequently Asked Questions (FAQs). U.S. Department of Labor. linkHow hours are counted and paid for live-in domestic workers, including treatment of sleep time, meal periods, and travel time, relevant to a family scheduling a live-in caregiver.

6 sources, numbered by first appearance. General health information, not medical advice. AI-assisted editorial content — citations link their sources. Editorial policy