Home care

Who the Legal Employer Is in Each Arrangement

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The word "agency" gets used loosely across very different arrangements, and only some of them actually take the employer role off a family's hands. A true agency employs its caregivers directly. A registry may only refer one. A self-directed Medicaid budget or a privately hired caregiver puts the family squarely in the employer's seat, whether or not that was obvious going in. Sorting out which situation applies matters for taxes, insurance, and liability.

Last updated: July 2026

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Does Going Through an Agency Make Me the Employer?

No — not when you go through a licensed home care agency. The agency hires, trains, and pays the caregiver as its own employee, which makes the agency the legal employer, not the family that pays for the service. Where this gets less clear is everywhere else: a referral registry, a privately hired caregiver, or a public program that hands you a budget to hire your own help can all make the family the employer, even when the arrangement doesn't feel that different from using an agency.

The label on the service isn't what decides this — the legal test is about who actually controls the work, who pays the wages, and who bears the tax and liability obligations that come with employing someone.

The Test Behind "Who Is the Employer"

Federal tax law doesn't ask what an arrangement is called — it asks who controls the work. The IRS's household-employer guidance walks through the test for whether someone paid to work in your home, including a caregiver, counts as your employee: broadly, if you decide what work is done and how it's done, you're the employer, regardless of how informal the relationship otherwise feels 2. A caregiver hired through and paid by a licensed agency generally fails that test against the family, because the agency is the one directing and paying them.

The same guidance lays out what follows once that test is met on the family's side: Social Security and Medicare tax withholding, federal unemployment tax, and reporting on Schedule H with the household's own tax return 3. None of that attaches to a family working with a true agency-employed caregiver, because the family was never the employer to begin with.

When You Are the Employer, Even Though It Doesn't Feel Like It

Several common paths into home care make the family, or an individual care recipient, the legal employer, even when the arrangement is set up through an organization. Hiring a caregiver privately is the clearest case: once cash wages cross the annual threshold, the household must report and pay Social Security and Medicare taxes on them, the same as any employer would 4.

Public programs can create the same result. Medicaid's self-directed, or participant-directed, service option lets a beneficiary manage a budget and personally select, hire, train, and manage their own caregivers, which in most states makes the beneficiary or their representative the caregiver's employer even though a state program funds it 5. The VA's Veteran-Directed Care option works similarly: it gives an eligible veteran a flexible, counselor-supported budget to hire and manage their own workers, rather than paying the veteran directly or supplying an agency-employed aide 6. In both cases, the family is doing something that feels like using a program, but is legally doing the hiring.

What Employer Status Actually Obligates You to Do

Becoming the legal employer isn't just a label — it comes with specific, enforceable duties: withholding and paying the caregiver's share of Social Security and Medicare taxes, paying federal and often state unemployment tax, tracking hours correctly for wage and overtime purposes, and issuing a year-end tax form. None of this is optional based on how informal the arrangement felt when it started.

It also affects liability. An employer generally carries more responsibility for a worker's on-the-job actions and injuries than a customer does for a company's employee, which is part of why families who are the employer often need to independently arrange coverage — like a workers' compensation policy or a homeowner's liability rider — that an agency would have already carried on the caregiver's behalf.

How to Tell Which One You're In Before You Sign Anything

Before assuming an organization's involvement makes you a customer rather than an employer, ask directly: who pays the caregiver's wages, who withholds their taxes, and whose insurance covers them if they're hurt on the job. A true agency answers all three with itself. A registry that merely refers an independent caregiver, or a program that hands you a budget to manage, usually answers at least one of those with your own name instead.

Lined up together, the pattern is consistent:

ArrangementWho typically pays wages and taxesWho is the legal employer
Licensed home care agencyThe agencyThe agency
Caregiver referral registryUsually the familyUsually the family
Privately hired caregiverThe familyThe family
Medicaid self-directed servicesThe beneficiary or representativeUsually the beneficiary
VA Veteran-Directed CareThe veteran, through the program budgetUsually the veteran

Getting this wrong isn't just a paperwork problem — it can mean discovering the employer obligation only after a caregiver files for unemployment, is injured, or a tax return is examined. Confirming the arrangement in writing before care starts, and asking the three questions above by name, is the cheapest way to avoid finding out the hard way.

Common questions

Generally no. A licensed home care agency hires, trains, and pays its caregivers directly, which makes the agency the legal employer. The family is a customer of the agency's service. This changes if the organization isn't actually an agency in that sense — a referral-only registry, for instance, may not employ the caregiver at all.

It centers on control: who decides what work gets done and how, who pays the wages, and who directs the worker day to day. A family that controls those things for a caregiver working in their home is typically the legal employer, regardless of how the arrangement was found or what it's called.

Often, yes. Many registries connect families with independent caregivers rather than employing those caregivers themselves, which can leave the family responsible for payroll taxes, and potentially liability, even though the arrangement was found through what looks like an agency-style service. It's worth confirming this directly before hiring through one.

In most states, yes. Self-directed, or participant-directed, Medicaid services let a beneficiary manage a budget and personally hire, train, and manage their own caregivers, which typically makes the beneficiary or their representative the employer for tax purposes, even though a state program is funding the arrangement.

The obligations don't disappear for being discovered late — unpaid household-employment taxes can accrue penalties and interest, and gaps can surface unexpectedly, such as when a caregiver files an unemployment claim or is injured on the job. Confirming who the employer is before care begins avoids finding out the hard way.

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Before You Assume You're Just the Customer

  • An organization that can't say plainly whether it employs the caregiver or merely refers one
  • A private-hire or self-directed arrangement with no plan for payroll taxes, workers' comp, or liability coverage
  • Any caregiver arrangement with no written agreement stating who pays wages and who is responsible for taxes

This article explains how employer status generally works across agency, registry, private-hire, and self-directed home care arrangements; it is not legal or tax advice. Confirm the specific employment relationship with the organization involved, and consult a tax professional or attorney for your situation.

References

  1. 1.Office of the Federal Register (Code of Federal Regulations) (2025). 42 CFR 484.80 — Condition of participation: Home health aide services. Legal Information Institute (Cornell Law) / eCFR. linkThe federal training, competency-evaluation, and RN-supervision requirements for aides employed by Medicare-certified home health agencies, illustrating the degree of control that makes an agency the employer.
  2. 2.Internal Revenue Service (2026). About Publication 926, Household Employer's Tax Guide. IRS.gov. linkThat the guide exists to help a family determine whether a worker they pay, including a caregiver, counts as a household employee based on who controls the work.
  3. 3.Internal Revenue Service (2026). Publication 926, Household Employer's Tax Guide (for use in 2026). IRS.gov. linkThe household employer's specific tax obligations once the employee test is met: Social Security and Medicare taxes, FUTA, and reporting on Schedule H with the household's own tax return.
  4. 4.Social Security Administration (2026). Household Workers (SSA Publication No. 05-10021). Social Security Administration. linkThat paying a household worker, such as a privately hired caregiver, cash wages at or above the annual threshold requires reporting wages and paying Social Security and Medicare taxes.
  5. 5.Centers for Medicare & Medicaid Services (2025). Self-Directed Services. Medicaid.gov. linkThat Medicaid self-directed service delivery lets a beneficiary manage a budget and personally select, hire, train, and manage their own caregivers, which can place the beneficiary in the employer role.
  6. 6.U.S. Department of Veterans Affairs (2024). Veteran-Directed Care — Geriatrics and Extended Care. VA.gov. linkThat Veteran-Directed Care gives an eligible veteran a flexible, counselor-supported budget to hire and manage their own workers, rather than paying the veteran directly or supplying an agency-employed aide.

6 sources, numbered by first appearance. General health information, not medical advice. AI-assisted editorial content — citations link their sources. Editorial policy